Olive Blog and News

Olive Communications finishes a strong year with ABM Voice, Data and IoT Managed Service win

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Topics: UC, voice calls, communication, connectivity, mobile provider, Managed Communication Services

App-y Christmas! The rising importance of m-commerce in retail

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Topics: Retail, AI, contact centre, omnichannel, cloud managed service provider

Olive customer 1st CENTRAL awarded gold at Insurance Times Awards

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Topics: insurance, events, omnichannel, Unified Communication, cloud managed service provider, communication, call centre, customer expectations

Proof is in the (Christmas) pudding: are sale days the key to a successful festive season in retail?

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Topics: Retail, omnichannel, AI

The four reasons why smart contracts are good - but Lawyers are better

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Topics: legal, AI, Blockchain

From cryptocurrency to the courts: Blockchain's place in the legal sector

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Topics: legal, Blockchain, automation

5 ways bots can transform your law firm

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Topics: AI, legal, research

Lemonade: Are they the Uber of the insurance market?

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Topics: insurance, contact centre

Driving digital customer experience in the contact centre

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Topics: AI, contact centre, events

Top 5 reasons to attend Driving Digital Customer Experience: Innovative Automation in the Contact Centre

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Topics: AI, call centre, Managed Communication Services, automation, Digital Transformation, cloud contact centre, Mitel

Olive achieves four coveted accreditations

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Topics: Olive Awards, Awards

Is online causing the death of the high-street?

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Topics: Digital Transformation, Unified Communication, Retail, omnichannel

Are law firms able to embrace remote working?

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Topics: AI, Unified Communication, blogs, Digital Transformation, flexibility, Flexible Working

Celebrating a new era of innovation with Mitel, Google…and Olive

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Topics: contact centre, cloud contact centre, Mitel, AI, Digital Transformation