Olive Blog and News

Top 5 reasons to attend Driving Digital Customer Experience: Innovative Automation in the Contact Centre

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Topics: Mitel, cloud contact centre, Digital Transformation, automation, Managed Communication Services, call centre, AI

Olive achieves four coveted accreditations

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Topics: Awards, Olive Awards

Is online causing the death of the high-street?

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Topics: Digital Transformation, Unified Communication, omnichannel, Retail

Are law firms able to embrace remote working?

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Topics: Flexible Working, flexibility, Digital Transformation, blogs, Unified Communication, AI

Celebrating a new era of innovation with Mitel, Google…and Olive

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Topics: Mitel, cloud contact centre, Digital Transformation, contact centre, AI

What is the future of construction?

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Topics: Digital Transformation, Construction

What is the construction industry doing today to digitally transform?

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Topics: Digital Transformation, Construction

Strong Finish to 2017 as Olive strikes multiple contract wins

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Topics: Olive News, UC contracts, blogs, cloud managed service provider, Unified Communication

How will GDPR affect the call centre industry - 8 steps to take now

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Topics: olive, call centre, blogs, GDPR, Barry Reynolds

Cygnet Health Care selects Olive to deliver a new managed cloud and enterprise mobility communications infrastructure

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Topics: Olive News, Cloud, Cloud Telephony, Enterprise Mobility, News, cloud managed service provider, Cloud Managed Service Platform, Unified Communication, UC

Ten Reasons why ...Olive and O2 are the right choice for Mobile Voice Recording

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Topics: resilient communications, Blog, mobile provider, SMS, call recording, voice calls

Why Olive LOVE working with Vodafone

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Topics: Customer Service, Blog, roaming, mobile tarriffs, mobile provider, P3 benchmarking report, connectivity, communication, investment

5 good reasons to use Workforce Management for forecasting

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Topics: Cloud, Contact Centres, operational efficiency, productivity, collaboration tools, Blog, workforce management, scheduling, workforce optimisation, automation

Six Steps to Make the Most of Your Communications Investment

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Topics: IoT, M2M, operational efficiency, productivity, collaboration tools, Blog, Digital Transformation