Olive Blog and News

Olive Communications are Cyber Essentials Certified!

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Topics: Security, cyber essentials

How are businesses coping with Brexit?

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Topics: Brexit, cloud managed service provider, international expansion

The 5 key takeaways of the Call & Contact Centre Expo 2019

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Topics: contact centre, Unified Communication, AI, callcontact19, customer experience

How to use cloud communications to avert a crisis in 2019

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Topics: Unified Communication, customer experience, logistics

How will AI be used in the workplace of the future?

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Topics: Customer Service, call centre, callcontact19, customer experience

There's a brighter future for contact centre agents

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Topics: Customer Service, AI, callcontact19

Join Olive, Mitel and Google on Stand 950 at Call and Contact Centre Expo 2019!

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Topics: contact centre, Cloud Managed Service Platform, AI, omnichannel

Olive Communications Announces International Expansion to support its Global Cloud Managed Service Platform

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Topics: world cloud, cloud managed service provider, international expansion

Innovation Group invest in a new Global Cloud Contact Centre and Communication Solution from Olive Communications

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Topics: Customer Service, Managed Communication Services, contact centre, cloud managed service provider, omnichannel

Olive Communications finishes a strong year with ABM Voice, Data and IoT Managed Service win

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Topics: Managed Communication Services, mobile provider, connectivity, communication, voice calls, UC

App-y Christmas! The rising importance of m-commerce in retail

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Topics: contact centre, cloud managed service provider, AI, omnichannel, Retail

Olive customer 1st CENTRAL awarded gold at Insurance Times Awards

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Topics: customer expectations, call centre, communication, cloud managed service provider, Unified Communication, omnichannel, events, insurance

Proof is in the (Christmas) pudding: are sale days the key to a successful festive season in retail?

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Topics: AI, omnichannel, Retail

The four reasons why smart contracts are good - but Lawyers are better

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Topics: AI, legal, Blockchain