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Olive Blog and News

24 August 2017

by David Evans

Blog

Topics: Contact Centres, Cloud Telephony, Cloud Comms, Blog, workforce management, cloud contact centre, workforce optimisation, WFM, employee engagement, David Evans, omni-channe

30 July 2017

by Nick Beardsley

Blog

Topics: Customer Service, Cloud Telephony, Cloud Comms, HR, marketing, communications, Blog, cloud contact centre, customer expectations

14 June 2017

by Louise Daw

News

Topics: Olive News, Customer Service, Contact Centres, Cloud Comms, News, cloud contact centre, WFO, WFM

5 May 2017

by Nick Evon

Blog

Topics: Remote Working, Flexible Working, Cloud Comms, cloud communications, productivity, collaboration tools, Blog

3 May 2017

by Tim Howard

Blog

Topics: Cloud Comms, Brexit, cloud communications, UK Insurance market, Innovation, elections, strategy, CFO, challenger banks, Blog

29 March 2017

by James Papier

Blog

Topics: Customer Service, Cloud Comms, cloud communications, chat bots, future, Blog

27 March 2017

by Nick Beardsley

Blog

Topics: Cloud Comms, cloud communications, cost savings, benefits, applications, operational efficiency, Blog

20 March 2017

by Nick Beardsley

Blog

Topics: Cloud Comms, cloud communications, avaya, chapter 11, dont panic, Blog

24 January 2017

by Nick Beardsley

Blog

Topics: Olive News, Cloud Telephony, Cloud Comms, Accreditation, Platinum Cloud Service Provider, Blog

22 December 2016

by Nick Beardsley

Blog

Topics: Cloud, Cloud Telephony, Cloud Comms, scalability, converged, flexibility, Blog

8 November 2016

by Paul Butler

News

Topics: Cloud, Unified Communications, Awards, Cloud Comms, comms-national, News

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