<img height="1" width="1" style="display:none;" alt="" src="https://dc.ads.linkedin.com/collect/?pid=442593&amp;fmt=gif">
navigation
km header test lp mitel sept event

Discover how artificial intelligence and automation are transforming
contact centre capabilities

Following Mitel's recent integration with Google Cloud Contact Centre AI, Olive Communications are providing the FIRST UK preview of exactly how digital technologies are shaping AI-powered customer experiences in the contact centre.

Agenda:

  8.30am
Registration
 
Networking & Breakfast

Olive-Logo 9.30am
Introduction - The Time to Take Action is Now
The Changing Landscape of Customer Service in a Digitalised and Automated Environment 
Nick Beardsley
Enterprise Director, Olive
 

Mitel-Logo 10.00am
Enhancing the Customer Experience by Embracing Digital Transformation
(Followed by demonstration)

Shameem Smillie 
Contact Centre Sales Manager UKISA, Mitel
 

 

10.30am
Q&A

  10.45am
Break

Mitel-Logo

11.00am
Introducing the Intelligent Customer Experience with Google
Joshua Haslett 
Vice President of Strategic Innovation, Mitel 
 

Olive-Logo 12.00pm
Innovation and ROI; how will you demonstrate success?
Lucien Wynn 
Chief Operations Officer, Olive

  12.30pm
Q&A Speaker Panel

  12.45pm
Lunch

 

Register your place via the form to be in with a chance of winning a Google Home device! 

Following your registration, a member of the team will be in touch to confirm your place.

On behalf of Olive and Mitel, we look forward to seeing you on the 20th September.

Register your place to be in with a chance of winning a Google Home device: